Refunds

A fair policy for digital guides.

Please read the product description before buying. Digital files are normally made available immediately after payment.

When to contact us

Please email support@practicalguideworks.app if you were charged twice, received the wrong item, cannot access a working file, or believe the product is materially different from its description.

How requests are reviewed

We review requests individually using the order record and the issue reported. Approved refunds are processed through Lemon Squeezy to the original payment method. This policy does not limit any statutory consumer rights that apply to you.

Before requesting a refund

For a download problem, contact us first so we can provide a fresh file or help identify the issue.

Last updated: 12 September 2026